Managed IT Services

Streamline your IT and increase efficiency within your organization.

What is Managed Services?

Managed Services is the practice of transferring day-to-day IT responsibility to a Managed Services Provider (MSP) — as a strategy for improving IT operations and increasing efficiency within an organization.

When your outsource your IT needs to an MSP, the primary objective is to improve the efficiency, reliability and security of an organization’s IT environment while allowing the business to focus on its core operations.

You can rest easy when you put your IT support needs in our hands. Contact us today for more information.

What's included with a Managed Services plan?

24/7/365 Network Monitoring
Network Security (Best Practices)
Network Security (Best Practices)
Firewall Advanced Administration
WiFi Troubleshooting & Optimization
Server Management
Cloud Solutions
Cloud Solutions

Local Help Desk / Support Team
Unlimited Remote Support
IT Consulting (Virtual CTO)
Documentation (via IT Glue)
Managed Data Backup
Managed Data Backup
Vendor Management

Microsoft 365 Administration
Microsoft 365 Administration
Spam / Phishing Protection
Active Directory (Best Practices)
Remote Access Solutions (VPN)
Compliance & Reporting
Network Planning

Why should my company use an MSP?

24/7 Remote Monitoring and Maintenance (RMM)

MSPs offer proactive monitoring and maintenance of IT systems, helping to prevent issues before they become major problems. This proactive approach can minimize downtime and ensure that critical business operations run smoothly.

Cost-Effective IT Support

The cost to recruit, hire and train an experienced IT professional is high (and getting higher) and for most small businesses, simply not practical. When you outsource to an MSP, you’re getting an entire IT department for less than the cost of one full-time employee.

Expertise and Specialization

MSPs are staffed with IT professionals who have specialized knowledge and experience in various areas of technology. Small businesses can leverage this expertise to access best-in-class solutions and services that they might not have the resources to implement on their own.

Compliance and Regulations

Some industries have specific regulatory requirements related to data security and IT operations. MSPs can assist small businesses in achieving and maintaining compliance with these regulations, reducing the risk of legal issues and fines.

Enhanced Security

Cybersecurity threats are a growing concern for businesses of all sizes. MSPs can provide robust cybersecurity solutions and strategies to protect against data breaches and other cyberattacks, helping to safeguard sensitive information.

Scalability

Small businesses may experience growth or fluctuations in IT needs. MSPs can scale their services up or down to match the changing requirements of the business, making it easier to adapt to evolving technology needs.

How much does it cost?

Our support plans are based on a number of factors, including the number of end-points (i.e., computers, laptops, servers) we’re supporting and the level of service being requested.

For companies who aren’t quite ready to commit to a managed services plan, we’re more than happy to offer “as needed” technical support (both on-site and remote) as well as a la carte consulting and/or project management. Our “as needed” support services are billed in 15 minute increments with a minimum of 30 minutes.

At MOBE Systems, we don’t believe in long-term contracts. All support plans are month-to-month and can be cancelled at any time. If we’re not meeting your expectations, or if the relationship simply isn’t working, you can walk away at any time. No questions asked.